A few weeks ago, I caught up with the team at  InsurTech Bytes, to chat about how we (Zurich) are harnessing social media to communicate more effectively with our customers, intermediaries as well as within and across its own organisation.

There’s also some great comments from Nigel Walsh from Deloitte and Nick Finegold from Curation Corp at a recent InsTech London on how and why social media can be a fantastic engagement tool for the insurance and fintech sector.

Would love to hear your thoughts on what we have to say. Feel free to add them below.